Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Playamo, we believe online gaming should be fun, exciting, and entertaining. Gambling is never a reliable way to earn money or solve financial problems. Please only gamble with money you can afford to lose, and always view it as entertainment spending—similar to going to the cinema or dining out.

We encourage all players to gamble responsibly and within their means.

Age Verification

You must be at least 18 years of age (or the legal age in your jurisdiction) to use Playamo and participate in online gambling in Australia. We take age verification seriously and comply with all Australian gaming regulations.

If you are under the legal gambling age, please do not attempt to register or gamble on our platform.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:

• Spending more time and money on gambling than intended
• Repeatedly trying to cut back or stop gambling without success
• Chasing losses by gambling more to try to recover money lost
• Hiding gambling activity from family, friends, or partners
• Gambling to escape stress, anxiety, depression, or other negative emotions
• Neglecting work, study, or family responsibilities due to gambling
• Borrowing money or going into debt to gamble
• Experiencing mood swings or irritability when unable to gamble
• Feeling anxious or restless when not gambling
• Lying about the amount of time or money spent on gambling

If you experience any of these warning signs, please seek help immediately.

Self-Help Tools at Playamo

Playamo offers a range of tools to help you maintain control of your gambling:

Deposit Limits

Set a daily, weekly, or monthly limit on the amount of money you can deposit into your account. Once this limit is reached, you cannot deposit additional funds until the period resets.

Loss Limits

Set a limit on the amount of money you're willing to lose over a specified period. When you reach this limit, your account will be temporarily suspended from betting.

Reality Checks

Enable pop-up notifications that remind you how long you've been playing and how much you've wagered. These reminders help you stay aware of your activity.

Self-Exclusion

If you need to take a break from gambling, you can self-exclude from Playamo for a period of your choosing (24 hours to 5 years or longer). During this time, you will not be able to access your account or place bets.

For more information on these tools, contact Playamo's support team or visit your account settings.

Support Organizations in Australia & Beyond

If you or someone you know is struggling with problem gambling, professional help and support are available:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free counselling service available 24/7 for Australians with gambling concerns. Phone, email, and online chat support available.

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free support and counselling for problem gamblers in the UK.
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for UK online gambling.

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Resources, support, and information for problem gambling in Canada.

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700 (confidential and free)
  Resources and referrals for problem gambling support.

If You Need Help

Problem gambling is treatable, and support is available. If you believe you have a gambling problem, please reach out to one of the organisations listed above. They offer confidential, professional support at no cost.

You can also contact Playamo's support team to discuss self-exclusion options or to access responsible gaming tools. Your wellbeing is important to us.

Do not hesitate to seek help. Support is just a phone call or click away.